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Local government
A design-led approach to service transformation
Julianne Coughlan, Service Design Manager at Cork County Council, where service design, customer service and digital transformation are coming together…
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Local government
Agency staff, absences and Brexit-balancing: the Local Government Auditor’s Report
The Northern Ireland Audit Office has published 2018’s Local Government Auditor’s Report, in what was Pamela McCreedy’s first report as…
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Local government
Adhering to the code
Northern Ireland Local Government Commissioner for Standards, Marie Anderson, talks to David Whelan about the difficult task of balancing both…
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Local government
Decision making for improved outcomes
Councils in Northern Ireland are continuing their efforts and commitment in delivering strong leadership and making key decisions that create…
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Local government
City deals’ ‘major milestone’ progress
Secretary of State Karen Bradley MP signed the heads of terms for the Belfast Region City Deal in March 2019,…
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Local government
Local elections 2019
The political landscape in Northern Ireland has dramatically changed since 2014, the last time the electorate were asked to choose…
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Housing
Northern Ireland Housing Conference 2019
The annual Housing Conference recently took place at Titanic Belfast. This year’s conference brought together all the key stakeholders with…
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Housing
New licensing scheme to regulate ownerships of HMOs
The passage of 2016’s Houses in Multiple Occupation Act means that landlords of houses with multiple occupation (HMOs) in Northern…
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Housing
Neighbourhood regeneration
The London School of Economics’ Bert Provan discusses neighbourhood regeneration and what actually matters to residents. Discussing ambitions by the…
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Education
Moving the Autism Act forward
Renewed calls for the full implementation of Northern Ireland’s Autism Act, passed in 2011, have focussed a spotlight on the…
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