Part of the Northern Ireland ICT Innovation Forum - Click here for more information

Innovation in Delivering
Public Services Seminar

Date: Now over
Venue: W5 at Odyssey, Belfast

Innovation in Delivering Public Services seminar

DFP Future at WorkIt is now apparent from the 2009 budget that the public sector will have to deliver more for less in Northern Ireland. The Executive is expected to find £122 million in savings by 2011. It needs to find new ways of delivering services to the citizen that are more efficient, delivering cost savings to government as well as better public services overall.

This seminar will examine how innovation can be introduced into the public sector. Innovation in public services has now become a priority as government is trying to fulfil increasing expectations on service delivery against this backdrop of increasingly limited resources.

This seminar is part of the agendaNi Northern Ireland ICT Innovation Forum and is the first event in the 2009/2010 programme. It will be opened by Bill McCluggage who heads up the Delivery and Innovation Division in the Department of Finance and Personnel. He will give an overview of some of the major innovative ICT projects that are currently transforming the public sector in Northern Ireland, including NI Direct, Records NI and IT Assist amongst others.

The seminar will also hear from Dr Michael Harris from NESTA who will detail some of the latest research and thinking into approaches to innovative public services. We are also pleased to welcome leading authority on innovation Charles Leadbeater, who will deliver the keynote address.

In addition, Robert Scott from PricewaterhouseCoopers will explore how ICT can be successfully used as a lever for transformational change. The Department of Agriculture and Rural Delegates at conferenceDevelopment will present a case study of a successful ICT project that has delivered real results. Delegates will also hear from Paul Wickens, Department of Finance & Personnel, about the role that shared services will play in helping to achieve efficiency in the public sector.

Another key feature of the seminar will be break out groups, facilitated by Charles Leadbeater, with the objective of producing outputs utilising the collective knowledge and experience of all seminar participants. The event seeks to be interactive – delegates will benefit from a high level of engagement between both the speakers and fellow delegates.

In partnership with:
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Media partner:


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Sponsored by:

PricewaterhouseCoopers

Charles Leadbeater - Speaking at the Innovation in delivering Public Services seminarCharles Leadbeater: Keynote address & discussion lead facilitator

Charles Leadbeater is a leading authority on innovation. He has advised companies, cities and governments around the world on innovation strategy. As well as advising a wide range of organisations on innovation Charles has worked extensively as a senior adviser to the government over the past decade, advising the 10 Downing Street policy unit, the Department for Trade and Industry and the European Commission on the rise of the knowledge-driven economy. He writes regularly for the Financial Times and the Guardian and has written a number of acclaimed books. In 2005 Charles was ranked by Accenture as one of the top management thinkers in the world.

Who is it for?

  • ICT and other technology companies
  • Government ICT professionals
  • Other public sector leaders with a role in service delivery
  • Consultant and advisory organisations